To Bill Account Deletion
To Bill allows you to delete your account and all associated data at any time. This page describes the procedure, the types of data deleted and any retention periods.
How to delete your account
- 1Log in to your account at app.tobill.ch
- 2Go to Settings → Profile
- 3Click "Delete my account" at the bottom of the page
- 4Confirm the deletion by entering your password
- 5Your account and all associated data will be permanently deleted
You can also contact us directly by email at info@tobill.ch, specifying the email address associated with your account. We will process your request within 7 business days.
Data deleted
The following data is permanently and irreversibly deleted:
- ✕Profile information (name, surname, email address)
- ✕Company data (name, address, IBAN, VAT number)
- ✕Invoices, quotes and credit notes
- ✕Clients and contacts
- ✕Articles and product catalogue
- ✕Expenses and receipts
- ✕Collections and payments
- ✕Recurring invoices
- ✕Stored files (Drive)
- ✕Sessions and user preferences
Data retained
In accordance with Swiss law (Code of Obligations, art. 958f), certain accounting data may be retained for a legal duration:
- ●Financial transaction logs — retained for 10 years (Swiss legal obligation)
- ●Stripe billing data — retained by Stripe according to their terms
This data is retained solely to comply with legal obligations and is not used for any other purpose after your account is deleted.
Deletion timeline
Account deletion takes effect immediately. Data is removed from our servers within a maximum of 30 days. Automatic backups containing your data are purged within 90 days.